Privacy Policy

1. Introduction

Body House Spa ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information, including personal data, when you use our website and book our services.

2. Information We Collect

Personal Information You Provide

• • Name, email address, and phone number
• • Service preferences and booking history
• • Payment information (processed securely)
• • Health information relevant to your massage (disclosed voluntarily)
• • Any messages or feedback you send us

Automatic Information Collection

• • Device information (type, browser, IP address)
• • Usage data (pages visited, time spent, links clicked)
• • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• • Process and manage your bookings
• • Provide our massage and wellness services
• • Communicate with you about your appointments
• • Respond to your inquiries and requests
• • Send promotional content (only with your consent)
• • Improve our website and services
• • Comply with legal obligations
• • Protect against fraudulent or malicious activity

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• • With service providers who help us operate our business (payment processors, hosting providers)
• • When required by law or legal process
• • To protect our rights, privacy, safety, or property
• • With your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Retention of Information

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You can request deletion of your personal information at any time, subject to legal requirements.

7. Your Rights and Choices

• • Access: You have the right to access the personal information we hold about you
• • Correction: You can request correction of inaccurate information
• • Deletion: You can request deletion of your information, subject to legal obligations
• • Marketing Communications: You can opt-out of promotional emails at any time
• • Cookies: You can control cookie settings through your browser

8. Cookies and Tracking

Our website uses cookies to enhance your browsing experience, analyze usage patterns, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing your information.

10. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting to the website. We encourage you to review this policy regularly to stay informed about how we protect your information.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• • WhatsApp: +44 7700 166752
• • Location: Bali, Indonesia